Your box is not a number to us
We log every package to your account the day it lands, photograph anything that arrives damaged, and tell you before you have to ask.
Half the internet won't ship here, and the half that will charges more for the shipping than the item. So we put a warehouse in Fort Lauderdale, took a weekly sailing, and made it somebody's actual job to get your package to your door.
We log every package to your account the day it lands, photograph anything that arrives damaged, and tell you before you have to ask.
The sailing goes every week whether it's full or not. If your package made the Tuesday cutoff, it's on that ship.
Freight is per cubic foot and delivery is a fixed fee for your zone — both visible in your account before we knock. Duty is Customs' number and we show you their assessment, not a marked-up version of it.
Our own people file with Saint Lucia Customs at Vieux Fort. Nothing waits on a third-party broker who has never heard of you.
Our own staff receive your package in Florida and our own staff clear it and deliver it here. Nobody hands your box to a stranger in the middle.
Delivery is a flat rate for your zone, so you know the fee before you order rather than after.